The Upper House, like many hotels in Hong Kong and a few in the United States, was built with expatriates in mind.
#Luxe redux how to
As a group, Swire, which has roots in the real estate and commercial property world, knows how to court its guests and it starts with the ultimate luxury: service. That's because my stay at Swire Hospitality's Upper House luxury hotel in Hong Kong is still among my most memorable. In pondering how to create a five-star experience today, I still can't help but to reference the story. I had a hotel experience that made me feel so valued I took to the Hotel Business Review to talk about it last year. That being said, while harder, it's not impossible. In a day and age when more people have access to luxury and convenience than ever before, and are certainly more well-traveled, it can become harder for hotel brands to create a "wow moment" for guests. Log enough frequent flyer miles – and rack up enough loyalty points based upon checking in and out of some of the world's most sophisticated hotels and premier boutique properties – and it becomes increasingly rare to leave raving about the experience. This article was published originally on Hotel Executive June 9, 2019 By David Ashen Principal and Founder, dash design
0 kommentar(er)
